What is your return policy?

11146 views  July 17, 2019
 
 
Return period and cost are dependent on Express rewards status. Any return cost will be deducted from the product refund. 
 

Items being returned must be in new, unused, original condition. All original boxes, bags, packaging, accessories, and literature must be in new condition and included with the product. We do not accept returns on customized items, steamed gloves, gift cards or products not purchased from us and sent to our returns department in error. 


Once the item(s) is received it will be inspected by our product specialists. If it is determined there has been an abuse of the product it will be returned back to you. Please allow up to 15 business days for the return to be processed.

Once the return has processed a refund for the cost of the product, less any applicable service fees will be issued back to the original form of payment.


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