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  • We currently only have one retail store which is located in San Antonio, TX.

    The Baseball, Basketball, Softball, and Football Superstore
    1003 E Nakoma St Ste 104
    San Antonio TX 78216-2876
    Phone:210.525.9161
    Fax:210.344.9080

    Store Manager: Louis Perez

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  • Team Express offers an in-store military discount of 10% with valid military ID.


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  • Our retail store has a batting cage that utilizes a state of the art Rapsodo Hitting 2.0 and pitching 2.0 machine. 

     

    The Rapsodo Hitting 2.0 machine gives instant feedback on your exit velocity, launch angle, direction and spin axis.

    The Pitching 2.0 machine allows you to receive instant data on pitch velocity, spin rate, true spin rate, spin axis, and spin efficiency. See any pitch from side, top pitcher or catcher views. 


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  • If an item is back-ordered it means that we have stock expected in shortly - We will display the date that we expect the stock to return. Note: please allow 3 to 4 business days in order to receive products into our warehouse and to ship this item out to you. 

     

    Can't wait for an item? Please contact our customer service team at 855.397.8170  and we will help you find a similar in stock item! 


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  • Shipping Options

     

    Flat Rate Shipping Option

    Shipping Rate

    Add for every 
    .lb over 10lbs

    Standard Shipping

    $6.95

    $1

    Guaranteed Ground

    $6.95

    $1

    UPS Second Day (guaranteed)

    $14.95

    $2

    UPS Next Day (guaranteed)

    $24.95

    $3

    UPS Next Day Saturday (guaranteed)

    $34.95

    $3

    Direct from Manufacturer surcharge: +$4.95 for each manufacturer

    Orders shipped outside of the Continental U.S. (AK, HI, U.S. Territories) are subject to a $5.00 handling fee.


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  • Team Express makes every attempt to process orders for in-stock merchandise the same day they are received. 

    Our standard cut-off time for daily order processing is: 
       Standard Ground Orders: 1 p.m. CST Monday-Friday 
    or  
       Expedited Air Orders: 3 p.m. CST Monday-Friday. 
    Orders for in-stock merchandise received during the weekend (after the Friday cut-off time) will ship on the following Monday. 

    Order processing times vary for merchandise that is shipped directly from our vendors (Merchandise labeled as: Dropship item - ships from manufacturer). Pre-Ordered items are always shipped via Standard Ground shipping. Standard Ground shipping is not available for US Territories. 

    Orders may be delayed if we experience any issues processing your credit card information. Please make certain that you provide your correct Account Name, Billing Address, Card Type, Account Number, and Security Code. 

    STANDARD SHIPPING SERVICE: 

    Standard Shipping service is available for orders placed before 1 p.m. CST Monday-Friday for in-stock items. In-Stock items that are shipped via Standard Shipping service typically arrive within (7-10) business days after leaving our distribution center. 

    Standard Shipping service is via UPS or USPS depending upon shipment weight and destination. Orders less than 1 lb. and orders shipping to a rural address or P.O. Box will be delivered by the USPS. All other Standard shipments are via UPS. 

    SECOND DAY SERVICE: 

    Second Day shipping service is available for orders placed before 3 p.m. CST Monday-Friday for in-stock items only. In-Stock items that are shipped via second day service arrive in (2) business days after leaving our distribution center. Deliveries for standard second day service are made Mondays through Fridays only. 

    Order processing times vary for merchandise that is shipped directly from our vendors (Merchandise labeled as: Dropship item - ships from manufacturer). Pre-Ordered items are not available for second day shipping. Guaranteed 2 Day shipping is not available for US Territories. All UPS Services are guaranteed or shipping is refunded. 

    Second Day Air 

    Day Order Placed (Before 3 p.m. CST Monday-Friday ) 

    Day Order Received 

    Monday 

    Wednesday 

    Tuesday 

    Thursday 

    Wednesday 

    Friday 

    Thursday 

    Monday 

    Friday 

    Tuesday 

    Saturday (Order Processed by UPS on Monday) 

    Wednesday 

    Sunday (Order Processed By UPS on Monday) 

    Wednesday 

    NEXT DAY SERVICE: 

    Next Day shipping service is available for orders placed before 3 p.m. CST Monday-Friday for in-stock items only. In-Stock items that are shipped via Next Day service arrive in (1) business day after leaving our distribution center. Deliveries for Next Day service are made Mondays through Fridays only. 

    Order processing times vary for merchandise that is shipped directly from our vendors (Merchandise labeled as: Dropship item - ships from manufacturer). Pre-Ordered items are not available for overnight shipping. Guaranteed Next Day shipping is not available for US Territories. All UPS Services are guaranteed or shipping is refunded. 

    Next Day Air Saver 

    Day Order Placed (Before 3 p.m. CST Monday-Friday) 

    Day Order Received 

    Monday 

    Tuesday 

    Tuesday 

    Wednesday 

    Wednesday 

    Thursday 

    Thursday 

    Friday 

    Friday 

    Monday 

    Saturday (Order Processed by UPS on Monday) 

    Tuesday 

    Sunday (Order Processed By UPS on Monday) 

    Tuesday 

     

    UPS NEXT DAY SATURDAY AIR: 

    Saturday deliveries are available in select areas. Please call 866.868.5855 for details. (Monday-Friday) 

    DOMESTIC UPS DELIVERY TRANSIT TIMES: 

    UPS Delivery Map

    Severe Weather Impact: Note that the UPS Service Guarantee does not apply when transportation networks are disrupted due to events of this nature. 

    ALASKA & HAWAII & PUERTO RICO: 

    Standard shipping service is via UPS Ground, USPS Priority Mail depending upon shipment weight and destination. Expedited UPS Shipping is also available via UPS 2nd Day Air. Check the UPS Transit Time Calculator for actual expedited service options and transit times. 

    *Orders shipped to Alaska or Hawaii are subject to a $5.00 handling fee. 

    VIRGIN ISLANDS & OTHER US TERRITORIES: 

    Standard shipping to the Virgin Islands and other US Territories is via US Postal Service. Orders shipped to U.S. Territories are subject to a $5.00 handling fee. 

    APO & FPO SERVICE: 

    APO & FPO orders are charged the standard shipping rate and shipped via US Postal Service. 

    CANADIAN SERVICE: 

    Team Express offers the following small package and freight services to Canada: 

    Standard delivery options for small package shipments (Orders < 350 lbs. with Individual Packages < 70 lbs.) : 

    • A Shipping Charge of $34.95 for anything under 10lbs will be added to the order (anything over 10 lbs is subject to an additional $3 per lbs charge) 
    • USPS Global Priority 3-10 Business Days 
    • UPS Expedited 3-10 Business Days—Call for quote; additional fees applied on delivery 

    Standard delivery options for freight shipments (Orders > 350 lbs.) : 

    • UPS Expedited 3-10 Business Days or call for a quote, weight must be determined 
    • A $5.00 handling fee will be applied to all orders with an address outside the Continental U.S. (Canada, AK, HI, and US Territories) unless all items are excluded from Shipping charges. 

    * Packages will be insured  
    ** Customer will be responsible for duties & taxes at the time of delivery.  
    *** All Shipments will be quoted & priced on an individual order basis.  
    **** Nike, Easton, Under Armour, Louisville Slugger, Majestic, Outdoor Cap, New Era Cap, Oakley, New Balance, Wilson, DeMarini, ATEC and any licensed MLB merchandise cannot be shipped to Canadian addresses from Team Express. 

     


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  • If you are not completely satisfied with your purchase, simply return the item within 30 days of receipt. Items being returned must be in new, unused, original condition. All original boxes, bags, packaging, accessories, and literature must be in new condition and included with the product. We do not accept returns on customized items, steamed gloves, gift cards or products not purchased from us and sent to our returns department in error.

    Once the item(s) is received it will be inspected by our product specialists. If it is determined there has been an abuse of the product it will be returned back to you. Please allow up to 3 business days for the return to be processed.

    Once the return has processed a refund for the cost of the product will be issued back to the original form of payment.

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  • In order to be able to cover a new product under free returns, we do not offer exchanges, however, you are welcome to return any unwanted products and replace an order for the different item(s).

    Any promotional pricing will not be applied to the replacement order.

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  • Team Express purchases may be returned FREE* within 30 days!
    If the item is shipped from our facility It’s as easy as 1, 2, 3, 4:
    1. Fill out the return form included with your packing slip.
    2. Visit UPS.com and enter your UPS Package Tracking number in the “TRACK” search window.
    3. Select “Return This Package” and click “Submit”.
    4. Select “Print Label” or “Send Barcode to Mobile phone” to use at a nearby UPS Store.

    If the item is shipped from the manufacturer directly please contact us at 855.397.8170 so a return packing slip can be provided.

    To be eligible, your original item must have been shipped via UPS Standard Package Shipment. Orders shipped outside the contiguous 48 states are not eligible for our free returns program.

    If you are needing to return an item on your own please ship to
    Team Express return address:

    5305 Distribution, San Antonio, TX 78218-5520

    Attention: Returns


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  • If your order is lost or delivered to you damaged please contact us at 855.397.8170 so a claim can be initiated.

    We will then start the claim process, please keep in mind that the claim process can take 8-10 business days for a resolution. Team Express reserves the right to refuse a  refund or replacement depending on the results of the claim.


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  • All refunds will be issued back to the original form of payment.

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  • Manufacturers Warranties- the following products must call the manufacturer for a resolution.

    * All (non wood) bats have a minimum 365 day return period with the manufacturer.
    * All-Star helmets are to be returned to the All-star for repair or replacement.
    * Pitching Machines.
    * Oakley glasses- No warranty for football or catchers sun visors.

    Drop Ship Items are returned to our Distribution Center. Please contact us at 855.397.8170 for warranty information on drop ship items.

    (We may want to include a link with all the warranty numbers included on our packing list.)

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  • We do not accept returns on used bats, customized items, steamed gloves, gift cards, dvds or products not purchased from us and sent to our returns department in error. 

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  • Methods of payment

    Team Express accepts all major credit cards: American Express®, Discover®, MasterCard®, and Visa®.
    We also accept monies from various third-party financial services, such as PayPal, or Amazon Payments.

    Payment can also be remitted using a valid Team Express Gift Card, provided the balance is sufficient.

    When providing a credit card number for payment, you will be asked to provide the security number or CVV code from the reverse of the card. American Express credit cards are exceptions-- the CVV codes on their cards are listed on the front as a four-digit sequence:

    CVV CodeAMEX CVV

     


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  • Team Express does not charge for orders placed using a debit/credit card until the order ships from our facility.

    Orders placed with items shipping from a manufacturer will be charged in full when the order is placed.

    Orders placed using a 3rd party financial services, such as PayPal, or Amazon Payments will be charged when the order is placed.


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  • All refunds will be issued back to the original form of payment.

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