Creation of the customized glove was enjoyable. This is the second glove I have done. Unfortunately, Rawlings missed the configuration on both gloves. Both issues were cosmetic and on the first glove very minor (color of thread on the logo patches). On the second glove, they did not apply the shell back color I requested. I requested (and it was confirmed) the sandlot color for the shell back. What was delivered is a brown tone (box stated Brown) that is not even a selection from the shell back color list. They got the shell palm color correct (Golden Brown) and I decided their color combination looks nice. Still - so much for a customized glove! I would have rated the product five stars, except for the configuration miss.